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Don, I agree with you - that was not an acceptable solution.
What happened to me was the initial coupon they sent me did not work. On attempting to check out with it the message "invalid coupon" came up. At that point I abandoned the checkout and emailed them about what happened. The next day they sent me the email with an apology and the coupon code I posted here. I checked out with that coupon and all was well, with the 40% discount.
I would advise anyone who decides to try shopping with them do the same - apply the coupon and see if it works before checking out. If it doesn't, email them before spending any money instead of trying to get a refund later.
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