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I understand your frustrations....I was about to give it all up also. Then I tried one last time...I downloaded the update file to a micro sd card...checked to see it was actually on the sd card....then I began the process of inserting the sd card into an "off" pocketedge...turned it on while holding down those 2 buttons ....but, just long enough for the "edge" to begin booting up....and then let it go.....(I did not hold for very long at all... maybe a few seconds ) and a miracle happened. The "edge" proceeded to continue the booting up and then there it was.....installed. I can't tell you how many times I tried it while holding those 2 buttons down for a long, long time with nothing happening.
I'm now enjoying using the pocketedge...........Good luck!
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