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We haven't tried out hubby's with the Reader Store yet, but so far, his device seems to be operating without any hitches. In spite of me doing things like double-tapping for bookmarks and whatnot like I'm used to on the 950. I wouldn't say I was gentle about issuing assorted motions, commands, etc... to it, often not knowing quite what I was doing and neither was hubby. We were both all over it.
You probably just got a bad one.
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