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Radagast09 · 10-07-2011, 02:43 PM

Just adding my .02 and saying "me too". I am having the same sync issue - I get the dreaded "Opps...network problem...." message when trying to sync wirelessly, and also experience a sync failure with the Touch is connected to Kobo Desktop. The problem is not with my home network as I have tried to sync while connected to other Wi-Fi networks and it continues to fail. Last night the Kobo support rep walked me through a removal and reinstallation of Kobo Desktop plus a full factory reset of the Touch but this did not help at all. As MDK mentions, the failure happens when it tries to sync Reading Life at the start of the sync process. As far as I can tell, the problem started last week after the Touch did a software update; prior to that it worked like a dream.

This is my second Kobo Touch within a two week span. I had to exchange the first one as it was the proverbial lemon right out of the box. Starting to lose faith in Kobo after all these problems, so I'm hoping this issue can be resolved soon!

10-07-2011, 02:43 PM	#9
Radagast09 Junior Member Posts: 2 Karma: 10 Join Date: Oct 2011 Location: Toronto, ON Device: Kobo Touch	Sync Issue Just adding my .02 and saying "me too". I am having the same sync issue - I get the dreaded "Opps...network problem...." message when trying to sync wirelessly, and also experience a sync failure with the Touch is connected to Kobo Desktop. The problem is not with my home network as I have tried to sync while connected to other Wi-Fi networks and it continues to fail. Last night the Kobo support rep walked me through a removal and reinstallation of Kobo Desktop plus a full factory reset of the Touch but this did not help at all. As MDK mentions, the failure happens when it tries to sync Reading Life at the start of the sync process. As far as I can tell, the problem started last week after the Touch did a software update; prior to that it worked like a dream. This is my second Kobo Touch within a two week span. I had to exchange the first one as it was the proverbial lemon right out of the box. Starting to lose faith in Kobo after all these problems, so I'm hoping this issue can be resolved soon!