Hi-
My computer runs Windows XP. My Sony eBook Library software worked fine with my PRS-500 until I migrated to a new hard drive. When I first start up the computer, the icon for the software is normal, but after its been running for awhile, icon switches to generic windows icon. The software would not reinstall, but it worked fine, so I just left it. But now I just bought a new PRS-505. I tried to reinstall with the new disk, it wouldn't. I tried to uninstall, it wouldn't. I tried to delete the folder and reinstall--no luck. I installed my old Connect software (which worked) and let it control the software update---no dice. I always get the same message, whether trying to install or uninstall----
"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'ebook Library by Sony.msi' in the box below"
Can anyone give me advice?
Jean