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Old 10-06-2011, 09:11 PM   #613
Laura81
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Posts: 360
Karma: 407796
Join Date: Oct 2009
Location: Victoria, Australia
Device: Paperwhite 5
Quote:
Originally Posted by Blossom View Post
I just returned my first K4 for a replacement. Amazon overnighted to me free of charge. My first one had a gray cast to it so much that when it ghost it was white ghosting not the other way around. the CSR said he never heard of one doing that so he gave me another one.

The new one has a light gray background to it. It's much better then the one I returned. Not as light of a background as my K3 which is a creme but pretty darn close.The text is much blacker on the new one as the old one was a dark grey.

So if you get a K4 with a really bad gray cast to it, just exchange it. It's not suppose to look that way.
I wonder how easy it would be to do international returns? I don't really want to buy a K4 NT, find out it has this problem and then have to pay to return it, plus pay to get a new one back again.
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