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Doug Pardee · 10-06-2011, 06:53 PM

Call customer service. 1-800-THE-BOOK (1-800-843-2665). The email address is just for low-priority FAQ questions. They try to respond within 48 hours, and usually give either a section of the FAQ or tell you to "call us."

10-06-2011, 06:53 PM	#2
Doug Pardee Zealot Posts: 140 Karma: 106318 Join Date: Jun 2010 Device: B&N NOOK 3G	Call customer service. 1-800-THE-BOOK (1-800-843-2665). The email address is just for low-priority FAQ questions. They try to respond within 48 hours, and usually give either a section of the FAQ or tell you to "call us."