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After all my years working with computers I don't know why I never noticed msi files before. As my office also told me, like you did, it is an installation file. So anyways...
I relied on B & N when I went into the situation, blind, which is very unusual for me, but I trusted them and all I got was a "Pig in a Poke." I was on the phone with Tech Support/Customer Service for hours last night. In one of my ebooks I literally have 4 different page 26's all with different content. When I went into the books I purchased from them, I have 4 different books with the same title that I found to be the same. When "they" look at what I purchased, they say they see 4 different books. I am sure I have a little leeway to print out or copy a single page from each of the books so you can see.
The files that I downloaded I think were all epub files (if that sounds right).
I am not sure what I need to do to resolve this. They seem to think that they are squeaky clean...
Bob
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