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Old 10-06-2011, 12:14 AM   #35
kiwipippa
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Posts: 578
Karma: 613022
Join Date: Aug 2010
Location: New Zealand
Device: kobo glo, kobo touch (dead), kindle touch, android phone
Quote:
Originally Posted by mdclements View Post
Would you be able to post a new debug log with a device going through setup? Thanks for your help
mdclements - have sent this through to sameerh by PM. Copied here FYI (spoiler tag used because it is long):

Spoiler:
00000001 0.00000000 [1916] ApplicationBase::switchTranslator::loading locale: ":/translations/trans_en_US"
00000002 0.50941306 [1916] setProxyEnabled false
00000003 0.51079339 [1916] Object::connect: No such slot DeviceManager::startUsbUpgradeWizard()
00000004 0.67591077 [1916] MainWindowController::checkUserDeviceID
00000005 0.82572478 [1916] AbstractLibraryController<class Volume>::layout source has no rows
00000006 3.53369308 [1916] ------- [SyncClient] ------ SyncClient::start (Thread: 0xb74 )
00000007 4.64578390 [1916] ------- [SyncClient] ------ SyncClient::verifyDeviceDone
00000008 4.64649773 [1916] UpgradeManager:nClientSyncDone false
00000009 4.64890003 [1916] -- [SyncThread] ID: 0xf14
00000010 4.64917564 [1916] SyncThread running, device is "00:1C:BF:23:A7E" "Desktop"
00000011 4.64927530 [1916] ------- [SyncClient] ------ SyncClient::start (Thread: 0xf14 )
00000012 4.65121126 [1916] ------- [SyncClient] ------ SyncClient::startUserSync
00000013 4.65328646 [1916] ------- [SyncClient] ------ SyncClient::syncUserDone
00000014 6.28266096 [1916] ------- [SyncClient] ------ SyncClient::syncNextItem [ Total: 0 ]
00000015 6.28463459 [1916] -- [SyncThread] DELETED
00000016 17.28655434 [1916] Opened the device's database. Ref count = 1
00000017 17.28967094 [1916] Removed the device's database
00000018 17.30444717 [1916] Opened the device's database. Ref count = 1
00000019 17.30766106 [1916] Removed the device's database
00000020 17.34693336 [1916] Could not parse stylesheet of widget 0x3ad65f8
00000021 20.73849678 [1916] Could not parse stylesheet of widget 0x3b51ea0
00000022 22.77320671 [1916] Opened the device's database. Ref count = 1
00000023 22.77630424 [1916] Removed the device's database
00000024 22.77755165 [1916] Could not parse stylesheet of widget 0x3b48b08
00000025 22.98806953 [1916] Object::connect: No such signal AffiliateManager::webRequestError(QNetworkReply::N etworkError)
00000026 140.67924500 [1916] ------- [SyncClient] ------ SyncClient::start (Thread: 0xb74 )
00000027 140.67932129 [1916] ------- [SyncClient] ------ SyncClient::startUserSync
00000028 144.04650879 [1916] ------- [SyncClient] ------ SyncClient::syncUserDone
00000029 144.05174255 [1916] Could not parse stylesheet of widget 0x29523b0
00000030 144.08267212 [1916] ------- [SyncClient] ------ SyncClient::start (Thread: 0xb74 )
00000031 144.93382263 [1916] ------- [SyncClient] ------ SyncClient::start (Thread: 0x958 )
00000032 144.93389893 [1916] ------- [SyncClient] ------ SyncClient::startAppUpdate
00000033 144.93524170 [1916] [ResumingDownloader] : Start: "http://download.kobobooks.com/firmwares/kobo3/kobo3-upgrade-1.9.11.zip"
00000034 246.69888306 [1916] [ResumingDownloader] : FINISHED: 39703810
00000035 246.70068359 [1916] ------- [SyncClient] ------ SyncClient::appUpdateDone
00000036 246.70077515 [1916] SyncWorkflowManager::requiredEReaderUpgadeDownload ed
00000037 246.70155334 [1916] SyncWorkflowManager::eReaderTransferStarted
00000038 246.70167542 [1916] ------- [SyncClient] ------ SyncClient::~SyncClient (Thread: 0x958 )
00000039 246.70275879 [1916] UpgradeManager:nAppUpgradeDone
00000040 246.70510864 [1916] ------- [SyncClient] ------ SyncClient::verifyDeviceDone
00000041 246.70533752 [1916] SyncWorkflowManager::eReaderTransferProgress 0 39703810
00000042 246.70596313 [1916] UpgradeManager:nClientSyncDone false
00000043 246.76734924 [1916] "E:/.kobo/KoboRoot.tgz"
00000044 282.95428467 [1916] Unzipped 36033507
00000045 282.95437622 [1916] SyncWorkflowManager::eReaderTransferProgress 36033507 39703810
00000046 282.97952271 [1916] "E:/.kobo/manifest.md5sum"
00000047 283.02194214 [1916] Unzipped 36033725
00000048 283.02203369 [1916] SyncWorkflowManager::eReaderTransferProgress 36033725 39703810
00000049 283.33276367 [1916] "E:/.kobo/upgrade/"
00000050 283.33288574 [1916] Unzipped 36033725
00000051 283.33303833 [1916] SyncWorkflowManager::eReaderTransferProgress 36033725 39703810
00000052 283.38125610 [1916] "E:/.kobo/upgrade/uImage"
00000053 285.58593750 [1916] Unzipped 37896401
00000054 285.58898926 [1916] SyncWorkflowManager::eReaderTransferProgress 37896401 39703810
00000055 285.64334106 [1916] "E:/.kobo/upgrade/ntx508/"
00000056 285.64346313 [1916] Unzipped 37896401
00000057 285.64364624 [1916] SyncWorkflowManager::eReaderTransferProgress 37896401 39703810
00000058 285.66732788 [1916] "E:/.kobo/upgrade/ntx508/uImage"
00000059 288.09024048 [1916] Unzipped 39800789
00000060 288.09030151 [1916] SyncWorkflowManager::eReaderTransferProgress 39800789 39703810
00000061 288.12808228 [1916] "E:/.kobo/upgrade/ntx508/u-boot.bin"
00000062 288.35754395 [1916] Unzipped 39933233
00000063 288.35769653 [1916] SyncWorkflowManager::eReaderTransferProgress 39933233 39703810
00000064 288.48931885 [1916] "E:/.kobo/upgrade/u-boot.bin"
00000065 289.11618042 [1916] Unzipped 40050865
00000066 289.11654663 [1916] SyncWorkflowManager::eReaderTransferProgress 40050865 39703810
00000067 289.11672974 [1916] UpgradeManager::eReaderUnzipComplete()
00000068 289.12402344 [1916] SyncWorkflowManager::eReaderTransferComplete
00000069 289.12573242 [1916] ------- [SyncClient] ------ SyncClient::start (Thread: 0xb74 )
00000070 289.13070679 [1916] Opened the device's database. Ref count = 1
00000071 289.13076782 [1916] ------- [SyncClient] ------ SyncClient::startUserSync
00000072 291.97515869 [1916] ERROR FROM SERVER: "3"
00000073 291.97644043 [1916] Could not parse stylesheet of widget 0x3c9d0b8
00000074 292.00836182 [1916] Removed the device's database
00000075 292.02618408 [1916] Opened the device's database. Ref count = 1
00000076 292.02941895 [1916] Removed the device's database
00000077 315.76876831 [1916] Opened the device's database. Ref count = 1
00000078 315.77200317 [1916] Removed the device's database
00000079 318.78106689 [1916] Opened the device's database. Ref count = 1
00000080 318.78417969 [1916] Removed the device's database
00000081 321.25997925 [1916] ------- [SyncClient] ------ SyncClient::~SyncClient (Thread: 0xb74 )


Any help, please advise. Whitcoulls have posted this on their website:

"Please note that we are currently experiencing technical issues with Kobo eReaders and we are in the process of liaising with Kobo to resolve this ASAP."
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