Quote:
Originally Posted by cyvros
It's not like there's a wide range of hardware the KT software is running on. It's not like there are fifty different scenarios for the device's use. At its heart, it's a single purpose device. And it's just the one device with the one set of components and only ever one current firmware version.
And they have beta testers. And I'm sure they'll have internal testers. How can so much slip past and get broken every time for a single device with a single company writing all the software for it?
I love my Kobo. I use it every single day. But seriously, all these bugs and issues are endlessly frustrating.
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That's a large part of why I find the situation so disconcerting. The circumstances are very confusing, and you get these divides in the community where some people are having a totally fantastic, flawless experience, while others seem to be getting hit with everything, even when they aren't using Calibre or other third-party software to interact with their device.
I love new features. I love them. Nothing is more boring than an update log that reads, "Bug fixes," and nothing is more exciting than a major new roll-out (2.0, I'm looking at you). But that anticipation kind of falls apart when some shiny new thing gets tacked on while the main function of the reader is getting hit with one bug or another. To a far lesser degree, it's a bit of a bummer when major features (note-taking, highlighting, etc) are restricted to only some content.
It's not my intent to create divisions in the community or to crucify Kobo. Kobo is in no way beyond redemption, and they aren't a bad company or comprised of bad people. Simply put, it's my sense that the right hand doesn't know what the left hand is doing, and priorities are a bit out of whack right now.
I'm glad I bought my Kobo. I like it, and it has a lot of promise. But it has a long way to go, and things have to change if it doesn't want to be run over by Amazon and B&N (and Sony, to a lesser extent).