OK - here I was thinking I could solve this, and then it happens to me. I have bought 2 new kobos from New Zealand. My other thread outlines the problem I had with one setting it up using an existing account. So then I try to do it by setting up a new account for my daughter (it's a Christmas present), and I get the exact message that redweka and shash are getting. Seems like a huge co-incidence to me - 3 kobos, all from New Zealand where they have only just gone on the market, and a 4th that has an existing account but also fails in setup.
Something has gone wrong in their country setup methinks.....?
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