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This particular plugin only allows itself to show an icon/entry when the Device is Connected.
The problem some users have seems to be that when they first install the plugin they are asked where to put the icon but they don't select a location. Then they can't find it on the toolbar. And then when they go to add it to the toolbar, the icon isn't available on the toolbar main menu without a device connected and its not clear that you need to change the dropdown.
The first confusion comes from the prompt to the user to select a location to store the icon. The first entry in the list 'appears' to be selected so the user hits OK, but it isn't really selected. Perhaps we should force the user to select where to put the icon/entry, or add it to a default location if no location is selected, or warn the user that they haven't selected a location and must add it later. Obviously if they missed reading the screen that says select a location they are likely to miss reading any other screens, so selecting a default might be a good approach.
The second confusion about the size/use of the dropdown has already been discussed (I missed that the new larger text was a dropdown at first as well). For this plugin its an issue because the icon doesn't appear as available on the main toolbar. I could allow it there, although if you tried to use any function it would just give an error message that you need to have a device connected. And when a device was connected the icon would disappear leading to different confusion, unless it was automatically added to both toolbars.
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