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I've seen the same message on colleague's Kobo Desktop but it was actually two accounts: his (Kobo Desktop Application) and mine (KT), so I just used to add my account to his Kobo desktop application (Kobo Desktop doesn't connect on my work laptop... see my thread).
Recently I've tried to connect again using his Kobo Desktop but it seems the message appears no more and his Kobo Desktop was trying to reset my KT! Never connected again...
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