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TC was ahead of its time, when the TC comes out, Wifi hotspots were not as pervalent as they are now. When Wifi finally comes of age, the TC looks aged compared to newer devices from HP and Dell. Bad timing it seems. Note that the Tc has its own issues with the lower screen insensitivity problem bugging out a few users but it was finally fixed with two ROM upgrades.
Then the T3 comes, and everyone likes it and calls it almost the perfect handheld, unfortunately the infamous SD card burning issue dogged it barely a week after launch. The mad digitizer issue that still haven't been fixed buries the T3 for good.
The Treo 600 was great but geekheads like us fanned it for its low-res screen.
The T5 is not really an innovator except for persistent storage but that comes with it own bugs that still awaiting a fix.
Same with Treo 650, the memory problem deterred quite a few people from taking the plunge, sure, it has been fixed now (at least for planned subscribers)...but some of the luster has since weared off with the advent of new devices from competitors.
So it seems the bugs buried PalmOne ability to trumpets its new features. Instead of hyping it up, it had to slow down lest the masses get to know the defects...
If you look at PalmOne best selling handhelds, its the non-buggy ones (Zire, Zire71, and TE). The price has something to do with it, sure, but not having bad publicity helps. Note the Zire 71 also is innovative with it hidden camera and joystick.
PalmOne needs a new ad agency. When they make a new device, they just show the device and the specs. What they need is to scream the features... Much like Apple makes a big fuss for something that others has included for years (heck, Apple even hyped something it didn't have - a screen on their Shuffle).
Still, PalmOne's innovations just doesn't have the wow factor that Sony has with their Swivel camera, High-res plus screen, Clamshell form factor, 2 MP camera, Landscape-form factor, Thumboard and Magnesium Alloy casing.
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