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Since you have the same issue with two different units and two separate laptops, the problem probably lies somewhere else. I would first think about a firewall issue or even maybe Internet access.
If you have a firewall enabled you can try disabling it, then if it fails again, try on another ISP, i.e at a friend's place or on a WiFi hotspot like the ones they have at McDonald's or Starbucks...
Good luck
François
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