MobileRead Forums - View Single Post - PRS-950 USB Device Not Recognized

travelingsandy · 10-01-2011, 12:39 PM

I realize this has been discussed prior; but, I continue to have an issue. I purchased a new HP ENVY laptop, I can not connect my reader. It connects to my old HP Pavillion laptop, new ASUS tablet--but not ENVY. I have wasted about 7 hours with SONY & HP; but no resolution--they blame each other. Two HUBS work with other devices (phone, IPOD). I tried a soft boot & a hard boot--really frustrating. Msg: USB Device Not Recognized. Any suggestions would be welcomed.

10-01-2011, 12:39 PM	#1
travelingsandy Connoisseur Posts: 73 Karma: 5302 Join Date: May 2010 Location: Vero Beach, FL Device: Kindle Fire HD 7", Kobo Aura	USB Device Not Recognized I realize this has been discussed prior; but, I continue to have an issue. I purchased a new HP ENVY laptop, I can not connect my reader. It connects to my old HP Pavillion laptop, new ASUS tablet--but not ENVY. I have wasted about 7 hours with SONY & HP; but no resolution--they blame each other. Two HUBS work with other devices (phone, IPOD). I tried a soft boot & a hard boot--really frustrating. Msg: USB Device Not Recognized. Any suggestions would be welcomed.