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Joseph R · 09-29-2011, 09:34 AM

Same problem here:

The following document, sent at 12:01 PM on Thu, Sep 29, 2011 GMT could not be delivered to the Kindle you specified:
* The Digital Reader.mobi

The Kindle Personal Document Service can convert and deliver the following types of documents:
Microsoft Word (.doc, .docx)
Rich Text Format (.rtf)
HTML (.htm, .html)
Text (.txt) documents
Archived documents (zip , x-zip) and compressed archived documents
Mobi book

Images that are of type JPEGs (.jpg), GIFs (.gif), Bitmaps (.bmp), and PNG images (.png).
Adobe PDF (.pdf) documents are delivered without conversion to Kindle DX, Second Generation and Latest Generation Kindles.

Adobe PDF (.pdf) can be converted to Kindle format and delivered on an experimental basis.

If the document that failed belonged to one of the above document types, please ensure the document is not password protected or encrypted. Note that the Latest Generation Kindles support password protected PDFs.

Helpful tips for personal document attachments:
• The file size of each attached personal document should be less than 50MB (before compression in a ZIP file)
• The email submitted should not contain more than 25 attached personal documents

You can learn more about transferring personal documents to your Kindle in our help pages:
http://www.amazon.com/kindlepersonaldocuments/

If you would like immediate assistance, please contact customer support at +1-866-321-8851 (US customers) or +1-206-266-0927 (International Customers).

Sincerely,
Amazon Kindle Support

Please Note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Learn more about Amazon Kindle
Check out the Kindle Store

If you have further questions about Kindle, please visit the Amazon Kindle Help pages
The Help pages will provide you with answers to common questions and provide you with a direct link to Amazon Kindle specialists.
To contact Amazon Kindle Customer Service, simply click a button in the Contact Us box on the Help pages to receive assistance by e-mail or phone.

09-29-2011, 09:34 AM	#5
Joseph R Zealot Posts: 136 Karma: 2137000 Join Date: Aug 2011 Location: Calgary, Alberta Device: iPad, Kobo Glo HD	Same problem here: The following document, sent at 12:01 PM on Thu, Sep 29, 2011 GMT could not be delivered to the Kindle you specified: * The Digital Reader.mobi The Kindle Personal Document Service can convert and deliver the following types of documents: Microsoft Word (.doc, .docx) Rich Text Format (.rtf) HTML (.htm, .html) Text (.txt) documents Archived documents (zip , x-zip) and compressed archived documents Mobi book Images that are of type JPEGs (.jpg), GIFs (.gif), Bitmaps (.bmp), and PNG images (.png). Adobe PDF (.pdf) documents are delivered without conversion to Kindle DX, Second Generation and Latest Generation Kindles. Adobe PDF (.pdf) can be converted to Kindle format and delivered on an experimental basis. If the document that failed belonged to one of the above document types, please ensure the document is not password protected or encrypted. Note that the Latest Generation Kindles support password protected PDFs. Helpful tips for personal document attachments: • The file size of each attached personal document should be less than 50MB (before compression in a ZIP file) • The email submitted should not contain more than 25 attached personal documents You can learn more about transferring personal documents to your Kindle in our help pages: http://www.amazon.com/kindlepersonaldocuments/ If you would like immediate assistance, please contact customer support at +1-866-321-8851 (US customers) or +1-206-266-0927 (International Customers). Sincerely, Amazon Kindle Support Please Note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message. Learn more about Amazon Kindle Check out the Kindle Store If you have further questions about Kindle, please visit the Amazon Kindle Help pages The Help pages will provide you with answers to common questions and provide you with a direct link to Amazon Kindle specialists. To contact Amazon Kindle Customer Service, simply click a button in the Contact Us box on the Help pages to receive assistance by e-mail or phone.