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Go to menu - settings, take a look at your WIFI mac address, if it says unavailable it has to do with your SN/ID/MAC/MFG not corresponding with each other correctly.
Run "idme ?" in a shell to obtain these values. You may be able to bring up wifi and setup your network via wpa_cli through the shell.
You can also try a factory reset, this usually resets the model via Amazon.
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