Quote:
Originally Posted by zarandok
I have the same: after loading of about 700 books in main memory and restarting the system I observe such a picture: interchanging screens "Updating DB. Please wait" and the black screen. All of this repeats with the period of about 7 sec.
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Hum, if several people are having this issue, maybe we should make use of the SD card slot until it is resolved. At least with the SD card if there is ever a problem you can just take it out.
Other readers have some kind of secret key combination (like press Home + Up when turning on the device) that will result in a formatting / factory reset of the internal memory. Doesn't the Story HD have something like this as well? The manual only describes factory reset through the options menu.
Otherwise I guess like jaxsnop you'll just have to contact customer support.