Quote:
Originally Posted by carpetmojo
Thanks Scaly... couldn't see a "Device button" but did remember "safely remove hardware " button on bottom right tool bar (I'm on XP by the way).
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If you can't see a Device button, then Calibre can't see your reader.
The Safely Remove command does the same thing as the Eject command in Calibre, so it should have worked. Since it didn't, try instead to leave your reader plugged in, and then tell XP to shut down/turn off. When the computer turns off normally, it will go through all the motions of turning off all applications and programs, and ejecting all removable devices that were plugged in.
So once the computer has finished shutting down, you should be able to unplug and use the reader as always. Not a good long-term solution, obviously, but it should get your reader back to unplugged and usable in the short term, while we work out a better option.