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Might be an idea to stick with the Kindles, Josie. Sony will very definitely NOT replace broken screens in the way that Amazon do. The picture you've posted is a classic image of a fractured screen substrate - the thin layer of glass that's beneath the outer plastic screen. It's generally caused by a twisting force applied to the screen. I know you say you don't know how it happened, but if these things keep happening to you, Amazon are definitely much more "forgiving" than Sony are.
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Thanks for your advice. I don't actually expect anything from Sony. I bought my PRS 650 yesterday, I can insure it for three years for nothing through my Credit Card company, which is actually Domestic and General. I never had a problem with my 505 or my 600 for the two years I had them before I moved to Kindle.
I want the PDF reflow, which is my main reason for moving back to Sony and will always now have one reader of each make. I just preferred the aluminimum casing of the 650 to the plastic casing of the T1 and was willing to pay an extra £30 over the price of the T1 to get it.