Thread: ACSM file problem
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Old 09-25-2011, 01:37 AM   #5
kiwipippa
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Join Date: Aug 2010
Location: New Zealand
Device: kobo glo, kobo touch (dead), kindle touch, android phone
Quote:
Originally Posted by ianh68 View Post
Thanks a lot for these answers. I am still finding my way around this great forum so apologies for my delay in replying.

I have a friend who had a similar problem but got impatient with Kobo and told me not to use them. Although I think their support service is a bit cumbersome and slow, I have resolved the issue to mutual satisfaction (they are crediting my account) and will now stay with the company.
Out of interest, did they send you the correct link? Or did you get a complete refund?
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