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@IsabeauG: One thing to be mindful of is that refurbish doesn't = bad. I actually (like many) buy refurbish items new from companies like Dell and Apple (with nice discounts and associated warranties). Many times these refurbished units are better than new (having been doubly checked for faults) and if no one told you otherwise would appear new. I think people’s aversion is a little psychological rather than practical. If the refurbished unit was not in the same condition as your own I would then agree with your complaint, as is though *shrug*
Anyway as other suggested I tend to go back the the retailer first for warranty if that option exists as they often tend to be more liberal than the manufacturer (at least in my experience).
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