Thread: Amazon is nobody's friend
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Old 09-23-2011, 06:32 PM   #153
Cpl Punishment
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Quote:
Originally Posted by RDaneel54 View Post
Monopoly means exclusive ownership, posssession or control. Amazon makes the Kindle, but there are many other e-reader devices. Amazon is not exclusive even for mobi, azw, etc. e-books. This means Amazon is not a monopoly and probably and hopefully will never be one.

Oh, they're not your friend either.

They do have great customer service though. I've been a customer for many years and I am very pleased with their level of service including:

1. Physical product delivery.
2. Physical product return and replacement (if necessary).
3. Kindle e-book delivery.
4. Breadth and depth of e-book selections.
5. New library wifi delivery.

But they are not my friend.

Totally agree with you.....We have an excellent customer/biz relationship...They sell to me products at decent prices and get it to me very fast....They don't take candy from baby's..but I have never been to Amazon for dinner....
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