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Originally Posted by anamardoll
Aren't they already getting that with MeatGrinder, though? Only the question is "why won't your system take my wonderful WORD document?"
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The Meatgrinder does tolerably well with minimally-formatted Word docs. (It falls apart on complex Word docs that haven't been made according to the stylesheet.) Most authors today are at least somewhat practiced with Word; encouraging them to submit epubs would get a higher number of submissions from people who have no idea what they're handing in; they just got told that "epub is better than Word" and ran their Word doc through Calibre before sending it to Smashwords. (Which is still better than most of the ones who'd try to tweak the epub first.)
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Given epubs (easy to validate) and Word documents that have to adhere to a strict set of rather arbitrary "easy-to-transform" rules, I know which one I'd rather deal with.
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Me too--but I *like* doc formatting, and getting each filetype optimized separately. (I really, really miss ereader pdb.)
I'd love Smashwords to support user-created ePubs & mobi files; I can understand that it'd take putting resources towards recoding the Meatgrinder (would you rather they worked on fixing the submission docs, or the search engine?), and that they'll need to have customer service in place to be ready to deal with a new style of complaints.