[amyannestewart]

hello all, I'm new to this forum thing, but i really really need help!

i just got a sony pocket reader and have tried to connect it to my macbook air. every time i connect it, it charges the battery, however when i open the reader library the device name doesn't show, it just comes up with the reader icon in the list and says error next to it.

i have tried everything, from resetting my reader to disconnecting the usb and reconnecting it again but cannot figure it out, and as it says error it will not allow me to move my downloaded books onto my reader so i haven't been able to use it!

PLEASE HELP ME!

thanks, amy.