Joe; all vendors need customers to report issues. There is NO way at all for test cases by a vendor to replicate EVERY single possibility of usage.
Look at Operating Systems; Application Programs; ANY piece of code! There are issues in the majority of them! (Yes... I *DO* say majority and not ALL).
There is a well known case of an IBM utility from years ago, that did nothing. It was created to allow a batch job on their mainframes to force the Job Control Language (JCL) to perform dataset allocations. This utility was initially a SINGLE line of code.
to return to whatever called it.
Guess what! There was a BUG even this!
It had to be
to ensure that a 0 return code was issued.
Seriously Joe; I doubt you and I will *EVER* have access to a bug free piece of software. Help other users and open a support ticket!