Originally Posted by jaxsnop
Hello, I recently bought this new device and I posted about it here. Well, mow I have a problem with him. Yesterday I introduced in the device jpeg files through USB/PC (manga files), then after disconnecting it safely the iriver began to update the database with the new files. The screen froze with the message "Updating DB. Please wait". It was 24h ago and it's not responding. The several resets were not effective and the PC can't recognize it.
What can I do?! I wrote an email to iriver support service and I'm waiting for.
I recently experienced something similar during a failed attempt at updating the firmware. Luckily, rebooting fixed the problem. Maybe it solves your problem, too:
Just slide and hold the power button for 15 seconds. After releasing the power button, the device should reset itself (as far as I can remember).