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Old 09-18-2011, 01:55 AM   #5
taustin
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Posts: 1,358
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Join Date: Aug 2010
Device: Nook
Quote:
Originally Posted by boswd View Post
ahhh very cool to hear, Normally on forums it's mostly complaints about something. Nice change of pace.

I also find the customer service at their Hingham, MA location to be fantastic as well. Maybe it's a New England thing
I've had the same experience here in Surf City, California: local store has excellent customer service by well trained, motivated employees who have the ability to take care of the customer. Took me maybe 15 minutes to trade out my very first nook when it wouldn't take a charge.
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