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First tell us what model of PocketBook you have.
If you have e-ink based one, please bear in mind that you have three options in you reader settings:
When connected, start charging
When connected, start communicating with PC
When connected prompt user
When you set it to option 2, the device is trying to communicate, until the battery runs down
When you set it to option 3, you have to select whether you want to charge (so you can continue reading), or you want to upload file (now you can't use device, because it is communicating and on screen there is "please do not disconnect" prompt".
If your battery becomes discharged too much, it won't start charging when connected to charger. You have to connect to the charger, wait a minute and then press reset.
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