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I need more options too!
I once bought a pbook twice by mistake. Didn't know I already had it and after putting the new book on the shelf, I saw the old book there too...
About ebooks, fictionwise once made a mistake, which causes me two have one book in two formats. I already had part 1 and decided to buy part 2 as well. So, I bought it and downloaded it. Some time later, FW had a problem with their bookshelve, which caused me to have multiple versions of the same book (same format) in there. Once that was solved, I had lost the second book of the series and gained the first book in another format...
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