Quote:
Originally Posted by Kolenka
But really, your odds of getting a good unit are better with refurbs, since they all get inspected before they are sold or used as replacements in warranty work.
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I've actually wondered a bit about what the so-called "inspection" process for refurb electronics consists of. Back six years or so ago, I bought a refurb digital camera on eBay directly from Olympus America. The auction description clearly stated that the refurb cameras were inspected and came with EVERYTHING in the box that a new camera did.
Um, no. My camera, when it arrived, had a bad scratch across the viewfinder, and was missing several accessory items from the box. I requested a replacement.
Next camera had a lens scratch and was missing several different accessory items from the box.
At which point, I decided that there was very likely NO inspection process going on whatsoever, because even if you missed the glass problems, any reasonable inspection process should not have missed all the missing accessories, which were promised to be present and therefore, should have been looked and accounted for. Especially when you already have a customer that's been disappointed once.
I requested my money back and proceded to KEH.com where I bought a used, like new camera of the same model for $50 less. It was pristine and still works today.
I've had a bit of trouble trusting refurbs since. Though I do know many who have bought refurbs with no trouble.