thank you for your input. I might add these are the only devices I've ever had where the screens broke.... including 5 PDAS (kept upgrading when new ones came out or batteries finally refused to charge anymore), 4 phones (upgrades, and a replacement for a stolen unit), android tablet.
So, the only 2 units that have issues are SONY... none of the HANDSPRING, PALM, LG, SAMSUNG or even generic units do... hmm...
SONY claims they listen, but it appears they don't.... next unit I buy, I will buy an extended warranty, even though they are usually rip offs.. because it may close their only loop hole and they can't blame accidental damage, since that is suddenly covered. (I repeat, however, that there was no accidental damage).
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