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Old 09-15-2011, 08:21 AM   #24
drdann
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Posts: 64
Karma: 300000
Join Date: Nov 2010
Location: Twin Falls, ID
Device: Sony PRS-350
Neither unit has any damage to the outside, and the second one literally died in my hands as I turned it on to read. Thanks for the ride, I can now see that some of the users here are as rude as the support staff I had to deal with... just one things to think about, if you do a minimal amount of research, you will find that Sony has thousands of complaints about refusing to honor warranty service and always blames the consumer....
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