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Old 09-14-2011, 07:50 PM   #15
digiSara
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Posts: 158
Karma: 153344
Join Date: Dec 2010
Device: Kobo wifi
Quote:
Originally Posted by Patita View Post
I tried to charge my Kobo WiFi today using the charger that I use for my iPad and iPhone. Although blue light turned pink (red?) the Kobo told me to plug my device into a charger, which I'd already done. I disconnected it and reconnected it several times with the same message returning every time. I wasn't sure it was actually charging, so I phoned the Kobo customer care number. The person told me that you're not supposed to use a charger, only a computer, that it must plug directly into the USB port on the computer (not using a hub), that the computer must be set so that it won't fall asleep during the charge, and that using a charger can void your warranty.
I charge my Kobo WiFi all the time using the adaptor for my iPod and the cable plugged into it. I've never gotten that message. I think you do have to remember to choose "Keep Reading" though - I forgot to choose that once and the light never changed to Blue.

Is your charger made by Apple?
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