Quote:
Originally Posted by drdann
I've been a Sony loyalist for years, but no more.
My second Sony reader in less than a year had suddenly developed a bad screen.,. and I baby my electronics. There is NO WAY I did anything to break the substrate, but it appears to have broken.. this on a unit I bought on April 29.
The form Sony gives you on their support page is a joke, so I emailed Jack Tretton directly.. of course, no reply.
I remember when Sony used to make quality products, now that's no longer the case.
I am going to try to get my generic Android tablet to work as a reader for now, until I move on to a different brand.. possibly a Nook color if they ever go down in price.. E-ink appears far too immature for a "real world" application.
|
Hello drdann,
This is Kevin Krause with the Sonylistens team. I am very sorry to hear about the problems you are experiencing with your Sony Reader. If you could please email us at
Sonylistens@am.sony.com we will be more than happy to try and help you. When you email please include your model and serial number as well as your ZIP code and a brief description of the problems you are having.
Thank you,
Kevin Krause