[drdann]

I've been a Sony loyalist for years, but no more.

My second Sony reader in less than a year had suddenly developed a bad screen.,. and I baby my electronics. There is NO WAY I did anything to break the substrate, but it appears to have broken.. this on a unit I bought on April 29.

The form Sony gives you on their support page is a joke, so I emailed Jack Tretton directly.. of course, no reply.

I remember when Sony used to make quality products, now that's no longer the case.

I am going to try to get my generic Android tablet to work as a reader for now, until I move on to a different brand.. possibly a Nook color if they ever go down in price.. E-ink appears far too immature for a "real world" application.