Thread: Touch Kobo Standard Warranty (1st Year)- Is shipping covered?
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Old 09-13-2011, 02:01 PM   #2
Psyke
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Posts: 482
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Join Date: Oct 2010
Location: Ottawa/Canada
Device: Kobo Wi-Fi - Kobo Touch - GNex - N7
it really is at the company's discretion; I've dealt with plenty where shipping is not covered. It's possible they paid for the shipping because of the run-around you had but they still only send canned messages.
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