Quote:
Originally Posted by JSWolf
I did PM Kobo with it. But all I got back was we'll look into it. No confirmation that it's an actual bug.
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If my experience in a big Telco is any judge, good luck with that (hell, even our externalized IT won't look at a PC or network problem unless we have a ticket open with them!). That bug is probably sitting at the back of somebody's brain to look at if and when they have the time (i.e. best effort style, i.e. really low proiority). The people that write and fix software are usually evaluated against objective targets, like bugs closed in a database and if that one's not in there...
Need to find out if there's an actual Kobo bug tracking system available to us for opening tickets. But wait a minute, don't they have something like that for people with a defective unit?