MobileRead Forums - View Single Post - Touch Kobo is Junk

SCION · 09-11-2011, 09:38 AM

It's obvious there are no procedures in place for addressing the unique needs of those who purchased from Borders, USA and are unable to exchange defective units. There's absolutely no sense of urgency on the part of anyone when they're informed a device is obviously defective. Many folks have this power on problem as documented at GetSatisfaction/Kobo. Sometimes the resets work and sometimes they don't.

I plugged my device in overnight. When I unplugged it, it was warm. It's being charged. Did the reset thing again, and still nothing.

09-11-2011, 09:38 AM	#41
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	It's obvious there are no procedures in place for addressing the unique needs of those who purchased from Borders, USA and are unable to exchange defective units. There's absolutely no sense of urgency on the part of anyone when they're informed a device is obviously defective. Many folks have this power on problem as documented at GetSatisfaction/Kobo. Sometimes the resets work and sometimes they don't. I plugged my device in overnight. When I unplugged it, it was warm. It's being charged. Did the reset thing again, and still nothing. Last edited by SCION; 09-11-2011 at 09:42 AM.