[Suzanna]

I don't consider googling and finding others also have a similar problem = something being junk. If someone has a problem with a device, they're more likely to complain about it online. Most people don't do online forums and don't discuss their purchases, and they also have no reason to go online just to state something they've purchased works well. I comment on how I love my Kobo because I'm someone who's very interested in ebooks in general and am trying to be (somewhat) active in the book/ereader community. I can tell you I've never posted about *any* other device I've purchased and love. If I had a problem with one, though, then I'd be more likely to find a forum somewhere, describe my problem, and ask if anyone else has had issues.

In my household we have two original Kobos, two wifi Kobos, and two Kobo Touches. My sister has an original K and a KT. We've had no problems with any of them. My sister would never think about going online to talk about an electronic product she owns and likes. My other sister and my brother have Sony ereaders, and the same can be said for them.