Thread: Touch Extremely disappointed in Kobo's replacement policy
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Old 09-09-2011, 02:12 PM   #26
PeterT
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Posts: 13,562
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Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
With my WiFi they did not send a replacement immediately either; first they shipped me a box, which had to be shipped back with the unit in it. Only upon their receipt and inspection did they ship back a replacement unit.
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