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Good to hear the other people have had a better experience than me.
cyvros, you mentioned Kobo 2 and Kobo 1. Perhaps they've changed their replacement policy with the Kobo Touch.
With the Touch, they don't (at least in my case) send you a replacement immediately. Instead you have to send your broken device back to them for inspection. After they check the damage is covered by their warranty they send back a repaired or refurbished unit to replace the broken one.
My KT was repaired by them and was sent back to me two days ago. Seeing as it takes around 10 days for packages from Canada to arrive, I should finally have a working KT at around 16/9, which would make it 45 days between it breaking down and me having a working unit again.
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