Quote:
Originally Posted by pidgeon92
I tried this with Fictionwise when Random House pulled several titles I had purchased from Fictionwise. I appealed to Fictionwise, several times. I appealed to Random House. Neither would give me access to the ebooks I had paid for. They still appear in my Fictionwise Bookshelf on my account, but when I try to download them there is an error message.
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Quote:
Originally Posted by HarryT
Your household insurance should certainly cover this. You've lost valuable property as the result of an accident; that's precisely what insurance is there for.
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Apologies if this was raised in the last few pages...too many to go through.
I would be upset that the provider didn't allow access to the license and allow you to re-download. Perhaps the argument was floored or they are just bastards. (Sorry) But I'm sure the insurer will deny a claim because they should have been backed up. They are only responsible for the hard drive that died. Not the content.