Quote:
Originally Posted by Kryzn
Thank you for the fast response. I think the screenshot should work now.
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Yes, that's a broken substrate. Underneath the eInk screen material is a glass substrate that has the electronics that control the displayed pixels on it. Something has pressed on the screen and it has shattered.
You'll need to contact Sony and see if they will replace it or repair it or give some kind of discount on a new ereader.
If you're really lucky they might do something for you free of charge, but I suspect not.