Quote:
Originally Posted by tea2
I was having the storage error and updated to the new version. It was good for half a day, and then my kobo touch froze up completely on a sleep screen with a library book.
I've tried it on 3 different computers, and none of them recognize it. I tried pressing "on" and "hold." I tried charging it for 3 hours. I tried the paper clip reset. Nothing whatsoever. I tried downloading Calibre. It won't recognize it.
I heard that you can boot it up from an sd card, but all the threads I can find on that pertain to the original Kobo. I have a Linux netbook with Ubuntu, but I'm a bit of a Linux noob. Any help?
I'm in Canada, so I am fortunate that I can take it to a Chapters, but I heard you need the box. I've got the bill, but not the box.
Arrgh. 
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Holy cow, this sounds exactly like what happened to me, in virtually every detail, down to syncing with an Ubuntu netbook (I'm an experienced Linux user, though).
I just tried initiating a factory reset as explained by Joe563. I got the red light, and then the LED strobed for a couple of minutes, but at the end of it, my KT was still frozen on the same ebook cover. Weird!
I sent a help email to Kobo today. Here's hoping that they're not too stringent about requiring the box, because like you, I have the receipt, but not the box -- and I bought my Kobo from a Borders in the US.