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I didn't respond to the outburst because, frankly, it was incoherent.
Life is too short to get so, so angry ... at an ereader. I get this storage error was hugely frustrating for those who encountered it but I did notice that this particular poster lists at least three other reading devices and one might suggest trying something else in the meantime.
While Kobo has had some challenges with software, it's also managed to deliver a really cool product that far outperforms its humble origins. Nook is backed by a company with $7 billion in annual sales; Kindle by Amazon with sales in 2011 expected to top $40 billion; Sony is about double the size of Amazon. In contrast, the entire Kobo business is the result of investments of a few tens of millions.
So, I can be a little patient, especially given the track record Kobo has had in continual improvements. Though released less than three months ago, it has already gone through a few software updates which not only squashed the odd bug but greatly enhanced -- often directly through customer feedback including this forum -- the product as shipped. There is nothing on the box I paid for that lists user selectable / installable fonts; fine-grained control over display pages; multiple language support including dictionaries; live Facebook updates; Reading Life; a credible web browser including the ability to download books directly to the device over wifi from a non-Kobo source; and other things not top of mind.
I will say it again: kudos to Kobo!
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