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Originally Posted by stickybuns
The spousal unit called HP to ask when his Touchpad would be arriving and was told that order cancellations were being processed for everyone whose order went through after 4am on August 22. He had a Touchpad in his "shopping cart" on the first day of the fire sale, but HP's website kept crashing, so he couldn't submit until very late on August 21. BUT, the delivery confirmation was dated August 23.
He's feeling just a tad bitter at HP; the customer service rep only said that the order was being canceled and nothing about there being a second run or previously placed orders getting priority on the second run.
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I placed my order before noon PDT on the 20th and it took me over an hour to get it to go through. It wasn't until yesterday, when HP emailed me, that I received any specific information about my order.
What's interesting is that the new batch HP is producing will become available in the next two weeks; which also coincides with the time frame for my order to be shipped. Hmmm...
From the email:
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Your order will be fulfilled at the discounted price. As we sold out of our existing stock very quickly, we are in the process of re-allocating stock to SMB customers. We should receive this stock within 2 weeks, at which time your order will then ship with free ground shipping.
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