I hit them up again and got this:
Quote:
First of all, I am sorry to hear about the issues you are experiencing
while sending .mobi files via the Personal Documents Service as it
results in being identified on the home screen by their file name
rather than their document title.
We will have to look into your problem regarding the issue a little
more deeply.
I have requested that our technical team look for a solution. As soon
as I have an update or more information, I will get back to you
accordingly. I'm sorry I'm unable to solve this problem right away.
If you don't hear back from us by September 09, 2011, please contact
us again using the following link:
[a url]
Please note: this e-mail was sent from an address that cannot accept
incoming e-mail. Please use the link above to send us your reply.
I appreciate your patience and understanding.
Thank you for your patience.
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