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@JudyD: Heard some similar experience for Kindle. For a user in Australian they didn't even request it sent back.
Are they paying for you to ship it back, or is that at your expense?
It will be nice when the Kobo is sold locally (after Borders AU went bankrupt) so I can recommend to family such that they can get some instore support if any issues, otheriwse the Kindle is already in stores down here now.
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